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- Welcome to ionMY
Smart Governance, Risk & Compliance
ionMY Software
for Community-Oriented Providers
Empowering Aged Care, Home Care, NDIS, Retirement Living & Local Councils to streamline compliance, strengthen governance, and reduce risk, all in one intelligent platform.
AI-Powered Compliance Tracking
Stay ahead of regulatory changes with automated compliance tracking and real-time alerts that notify you of compliance changes before they impact your operations.
- Automated Compliance
- Expert GRC Support
- Secure Data Management
- Mobile GRC Access
- Multi-Site Management
- Advanced Security
All-in-One GRC Solution
From policies to performance – manage compliance, risk, incidents, and audits from a single intelligent platform. More than a toolbox—it’s the whole workshop.
- About ionMY
We Are The Leading GRC Solution for Community Care
ionMy goes beyond compliance software. Our AI-powered features deliver predictive risk management and smart alerting that empower users with real-time, actionable insights to prevent problems before they occur.
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People under the care of ionMy
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Years of award-winning innovation
- Our Features
We Prioritize Compliance Excellence
Complete GRC Solution
Schedule a free consultation for your specific compliance needs
- AIonMy
AIonMy: Smart Compliance, Exceptional Care
ionMy goes beyond the buzzword ‘AI’—our AI-powered features, like predictive risk management and smart alerting, don’t just analyse data. They empower users with real-time, actionable insights to prevent problems before they occur, enhancing compliance and care quality while reducing manual oversight.
2025 saw the introduction of AIonMy that revolutionises aged care compliance with AI-driven insights, predictive risk management, and smart automation. Designed for proactive governance, it streamlines audits, enhances safety, and reduces administrative burden, empowering providers to stay ahead of regulations while focusing on delivering exceptional care. AIonMy isn’t just software, it’s intelligent, future-ready compliance.
- Our Solutions
Complete GRC Solutions Suite
Dive deep into each module designed specifically for community-oriented providers
Complete GRC Solution
Schedule a free consultation for your specific compliance needs
- How it Works
4 Quick Steps To Transform Your Compliance
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Book Consultation
Schedule a personalized consultation to understand your specific compliance needs and challenges.
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Choose Your Modules
Select the ionMy modules that best fit your organization's requirements – from basic compliance to full GRC suite.
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Implementation
Our expert team guides you through setup, data migration, and staff training for seamless adoption.
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Achieve Excellence
Experience streamlined compliance, reduced risk, and enhanced governance with ongoing support and updates.
Industry-Specific Solutions
Tailored features for each sector we serve
Aged Care Quality Standards
Comprehensive tracking and management of all 8 Quality Standards with automated compliance monitoring and reporting.
Medication Management
Specialized incident tracking for medication errors with root cause analysis and prevention protocols.
Falls Prevention & Management
AI-powered falls risk assessment and prevention planning with real-time monitoring capabilities and predictive analytics.
Clinical Governance
Streamlined clinical oversight with care plan management, multidisciplinary team coordination, and outcome tracking.
Consumer Experience
Feedback management systems, complaint handling, and consumer engagement tracking for continuous improvement.
Workforce Management
Staff training compliance, certification tracking, and workforce planning tools tailored for aged care requirements.
- Pricing & Plan
Choose Your ionMy Plan
Our pricing model is designed to offer maximum value at every level. Select from our tiered options to find the ideal mix of features, cost and benefits for your organisation.
ionMy LITE
Perfect for small teams and organizations with annual revenue below $20M
$9,999/Years
AUD, excluding GST
Up to 100 users
- Implementation
FREE – Self-guided setup with AI smart forms
Training: $1,250 Train the Trainer fee
Core Features:
- Governance, Risk, Compliance & Quality modules
- NDIS Reportable + SIRS incidents
- Automated workflows & escalations
- Staff & client profiles
- HR Hub & Compliance Hub
- Standard reporting suite
- Multi-tenanted cloud hosting
- Email support & e-learning platform
30-day money back guarantee
ionMy PRO
Enhanced features for mid-sized organizations looking to elevate their GRC capabilities
Custom /Pricing
Structured to fit your organization size
Unlimited users
- Implementation
One-off fees apply – Remotely managed
Subject to Discovery workshop outcomes
Everything in LITE, plus:
- Continuous improvement tools
- Document library & audit modules
- Public feedback forms
- Custom forms & checklists
- Custom dashboards
- Care Assess Hub
- DataWatch smart alerting
- AWS high-performance servers
- Business hours email support
ionMy ENTERPRISE
Comprehensive solutions for large and complex organizations with unique requirements
Enterprise /Pricing
Aligned with your organization’s requirements
Unlimited users
- Implementation
Project managed implementation
Based on Implementation Planning Study (IPS)
Everything in PRO, plus:
- Insights Hub
- Custom branding
- Custom designed modules
- Custom reports design & support
- UAT/Training environments included
- API integrations included
- Dedicated Account Manager
- Voice of Customer program seat
- On-premise or dedicated AWS options
Companies Have Partnered With ionMY
Sarah Mitchell
Risk Manager
ionMy transformed our incident reporting from a manual nightmare into an automated, streamlined process. The real-time alerts have saved us countless hours and improved our response times significantly.
Dr. James Carter
Quality Director
The comprehensive reporting suite meets all our legislative requirements effortlessly. ionMy's intuitive interface makes complex compliance management simple for our entire team.
Lisa Rodriguez
Operations Manager
Finally, a platform that connects all our risk management processes. The automated workflows and intelligent escalation features have revolutionized how we handle incidents across our organization.
Mark Thompson
Compliance Officer
ionMy's integration capabilities are outstanding. We can now track everything from hazards to feedback in one unified system, giving us the complete picture we needed.
Emma Wilson
Healthcare Administrator
The AI-driven insights help us identify trends before they become problems. ionMy has become an essential tool for maintaining our quality standards and regulatory compliance.
David Chen
Safety Coordinator
Implementation was smooth and the ongoing support exceptional. ionMy's automated reminders ensure nothing falls through the cracks, and our audit preparation time has been cut in half.
- Testimonial
What Our Clients Said
Don’t just take our word for it. Hear from risk management professionals who have transformed their organizations with ionMy’s intelligent platform and experienced real results in compliance, efficiency, and operational excellence.
